FAQs

The rotten egg smell comes from hydrogen sulfide gas or sulfur bacteria in your water. It can corrode plumbing, tarnish silverware, stain fixtures, and create slime buildup that clogs pipes. At Schultz Soft Water, we recommend testing to determine the source and appropriate treatment like filtration or chlorine disinfection.

Hard water causes scale buildup in pipes and appliances, reducing efficiency and lifespan of water heaters, dishwashers, and washing machines. It also leaves spots on dishes, stains on fixtures, and reduces soap effectiveness. Softening the water removes calcium and magnesium minerals that cause these problems.

Chlorine and chloramines are added to public water as disinfectants but create a chemical or swimming pool-like taste and odor. They can also cause dry skin, eye irritation, and harm aquatic life. Water treatment systems with activated carbon filters can effectively reduce or eliminate these compounds from your water.

Ferrous iron is dissolved, clear water iron that a standard water softener can handle. Non-dissolved iron or higher concentrations require advanced filtration like oxidizing filters. Both types can cause rust stains, metallic taste, and pipe blockages if left untreated.

Filter change frequency depends on water usage, hardness levels, and the specific system type. At Schultz Soft Water, our factory-trained technicians assess your system during maintenance visits and recommend timing based on your household's actual water conditions and filtration performance.

Yes, acidic water corrodes pipes and fixtures, causes blue-green staining, and leaches metals into your water supply. Neutralizing filters use calcite or magnesium oxide to raise pH levels and balance water chemistry. This prevents corrosion and protects your plumbing system from long-term damage.

Non-electric water softeners operate using the kinetic energy of moving water, eliminating concerns about power outages or electrical issues. They regenerate only when necessary based on actual water usage, conserving water and salt. Twin-tank designs ensure continuous soft water supply around the clock.

Hard water minerals leave a residue on your skin that can cause dryness, itchiness, and irritation. The minerals also react with soap to form scum instead of lather, preventing proper cleansing. Softened water allows soap to work effectively and rinses cleanly, leaving skin feeling softer.

Reverse osmosis forces water through a semi-permeable membrane that blocks dissolved salts, particles, organics, pathogens, and microscopic contaminants. Systems like the Kinetico K5 can use up to five customizable filters to target specific water issues. This process delivers crystal-clear, high-quality drinking water straight from your tap.

Orange or reddish rust stains are caused by high iron levels in your water. Iron accumulates in pipes, clogs appliances, and leaves difficult-to-remove marks on clothing and fixtures. At Schultz Soft Water, we test iron levels and recommend appropriate filtration based on whether it's dissolved or particulate iron.

Well water quality varies and may contain minerals, bacteria, or other contaminants not immediately evident. At Schultz Soft Water, we conduct free water tests to identify potential issues like hardness, iron, sulfur, or contamination. We then recommend treatment solutions tailored to your household's specific needs.

Many people neglect regular maintenance and filter changes, reducing system efficiency and water quality over time. Softeners need periodic servicing to ensure proper regeneration and performance. At Schultz Soft Water, our certified technicians provide expert maintenance to keep your system running efficiently for years.